Terms & Conditions

Last Updated: November 2025

1. Introduction

Below are the Terms and Conditions of Arcanum Copy and Arcanum Academy ("we," "our," or "us"). These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
 

Our business is registered and operates in England, United Kingdom. These Terms and Conditions are governed by the laws of England and Wales.
 

2. Services Provided

Arcanum Copy and Arcanum Academy provides the following services:

• Copywriting and related services

• Search Engine Optimisation (SEO) services

• Social media consultancy

• Business development training and workshops

• Educational courses and coaching through Arcanum Academy

The specific terms of service delivery, including scope, timelines, and pricing, will be outlined in individual service agreements or quotations provided to clients.
 

3. Use of Our Website

You may use our website for lawful purposes only. You agree not to use our website:

• In any way that breaches applicable local, national, or international law or regulation

• To transmit any unsolicited or unauthorised advertising or promotional material

• To knowingly transmit any data or material that contains viruses or other harmful components

• To engage in any activity that could damage, disable, or impair our website or interfere with any other party's use of our website

4. Data Collection and Privacy

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

4.1 Information We Collect

When you submit a form on our website, book a meeting, or subscribe to our mailing list, we collect and store the following information:

• Name

• Company name

• Email address

• Phone number

• Any other information you voluntarily provide in forms or communications

4.2 How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and communicate with you about our services

• To send you information about our services, workshops, and training opportunities (mailing list)

• To fulfill our contractual obligations if you become a client

• To improve our website and services

4.3 Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit a form or subscribe to our mailing list

• Legitimate interests: To respond to enquiries and provide information about our services

• Contract: When necessary to fulfill our obligations under a service agreement

4.4 Your Data Protection Rights

Under GDPR, you have the following rights:

• The right to access your personal data

• The right to rectification of inaccurate data

• The right to erasure ("right to be forgotten")

• The right to restrict processing

• The right to data portability

• The right to object to processing

• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided at the end of this document. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

4.5 Mailing List

If you subscribe to our mailing list, you may unsubscribe at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly. We will never share your email address with third parties for their marketing purposes.

4.6 Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you unsubscribe from our mailing list or request deletion of your data, we will remove your information from our active systems within 30 days, subject to any legal obligations to retain certain records.
 

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Arcanum Copy and Arcanum Academy and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.
 

5.1 Copyright

All materials created by Arcanum Copy and Arcanum Academy, including copywriting, course materials, workshop content, and training resources, are protected by copyright. Unauthorised use, reproduction, or distribution of these materials is strictly prohibited and may result in legal action.
 

5.2 Client Work

Unless otherwise agreed in writing, intellectual property rights in work created for clients will be transferred to the client upon full payment. However, we reserve the right to use such work in our portfolio and for promotional purposes unless specifically prohibited by a confidentiality agreement.
 

5.3 Enforcement

We take intellectual property theft seriously. Any unauthorised use, copying, or distribution of our materials will result in immediate legal action, including but not limited to civil proceedings for damages and injunctive relief.
 

6. Payment Terms and Refunds

6.1 Payment

Payment terms will be specified in individual service agreements or invoices. Unless otherwise stated, payment is due within 30 days of invoice date.
 

6.2 Refund Policy

All sales of services, workshops, courses, and training are final. We do not offer refunds once work has commenced or once a workshop or training session has been booked, except where required by law or in cases of service non-delivery due to our fault.
 

6.3 Cancellation

If you need to cancel a booked service or workshop, please contact us as soon as possible. Cancellation terms will be outlined in your service agreement or booking confirmation.
 

7. Limitation of Liability

To the fullest extent permitted by law:

• We do not guarantee that our website will be uninterrupted, secure, or error-free

• We are not liable for any indirect, consequential, or incidental damages arising from your use of our website or services

• Our total liability to you for any claims arising from our services shall not exceed the amount paid by you for those specific services

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. We encourage you to read the terms and privacy policies of any third-party sites you visit.
 

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the modified terms.
 

10. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
 

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 

12. Contact Information

If you have any questions about these Terms and Conditions, wish to exercise your data protection rights, or need to contact us for any other reason, please reach out to us through the contact form on our website or via the contact details provided on our site.
 

Business Name: Arcanum Copy and Arcanum Academy
Location: Lincoln, England, United Kingdom